How Do I Track My Order?
Track my order
All orders are sent using a tracked shipping via Royal Mail.
Once your order is dispatched, you will receive an email with a link to your order status page.
Remember to check your spam or junk folders.
Your order status page will include information about your order along with your Royal Mail tracking number.
Click the tracking number to see live updates on the Royal Mail tracking site. You can also copy and paste it there.
For estimated delivery times, see our delivery info page.
If you're not home when your parcel arrives, Royal Mail will leave a card or email you with details, and you will need to arrange to pick up or for redelivery.
My Royal Mail Tracking is not updating
Tracking usually updates within 48 hours. During busy times, there may be delays.
If it hasn't updated in 5 working days, or your order hasn't arrived, get in touch with us and we’ll help.