I Want to Change or Cancel My Order
Can I cancel or make a change to my order?
Once you have placed your order, we have a limited window for being able to make any changes to your order.
We will always try to help where we can, but if your order has been dispatched before we are able to get to any messages about your order, unfortunately, no changes will be able to be made.
Examples of changes that cannot be made after despatch.
- Changing the item or size
- Delivery/billing address
- Adding/removing items to your order
- Shipping method
My address is wrong on my order
Sadly, we can't change the address with the courier once the order is placed. We recommend triple-checking your address when placing your order.
If for any reason your order can't be delivered, the courier will return it to us, and we will contact you to organise re-delivery.
If your order has shipped, please contact the courier directly ASAP, as they may be able to help.
Important Information
If you input the incorrect address at checkout, we can not be held accountable if the order goes missing, meaning we're not liable to refund/replace this order.